7-Day Return Window
You may request a return within 7 calendar days of delivery. Please contact us within that window with your order number so we can assist you.
After 7 Days
We are unable to accept return requests or issue refunds after 7 calendar days from delivery.
How to Request a Return
Email nuvellaherbals@gmail.com with your order number and a brief note about your request. Our customer care team will reply with the next steps.
Questions?
If you need help with an order, please reach out to us at nuvellaherbals@gmail.com.